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Frequently Asked Questions

Answers to the most common questions about therapy at Tristar.

No. You can schedule directly at any of our 8 locations by calling (423) 641-0650 or booking online.
Tristar accepts all insurance plans. We recommend verifying coverage with your provider before your first visit.
Yes! Same-day appointments are available across all locations.
Sessions typically last about one hour with dedicated one-on-one attention.
Physical therapy focuses on restoring movement and reducing pain. Occupational therapy helps you regain skills needed for daily activities.
Please bring your insurance card, photo ID, any relevant medical records or imaging results, and wear comfortable clothing.
On average, patients see significant pain reduction in 6 visits or less.
We treat shoulder pain, back pain, sciatica, hip and knee pain, sports injuries, arthritis, headaches, pelvic floor conditions, balance disorders, and much more.
Yes, aquatic therapy is available at select locations. Contact us to learn more.
Yes, you can request a specific therapist. Availability depends on scheduling and the therapist's specialty.
Yes, all Tristar Physical Therapy facilities are wheelchair accessible.
We accept most major credit cards, checks, and cash. Payment is due at the time of service unless other arrangements have been made.